Unified Communications as a Service (UCaaS)
Aka VoIP or Hosted PBX
It’s about how your (internal or external) customers communicate with YOU.
Consumers have different expectations
Communication norms are changing but recent studies still suggest that customers prefer to call for a quick response. But what will those statistics look like in five years? Why invest in a premise based phone system that might be outdated within a few years? Unified Communications as a Service makes sense for businesses that are growing or in a changing marketplace.
Business users have changing expectations
Collaboration is the new buzzword in the business world. Tools that allow business users to communicate more effectively and efficiently with their colleagues and B to B customers and vendors are emerging. Video conferences, screen sharing, consolidated e-mail, file sharing, consolidated chat, advanced call routing and many more new productivity features are emerging. Keep up with these latest productivity tools by choosing a Unified Communications platform that will grow with your needs. Which company should you choose? Great question! That’s why we are here.
What We Do.
Nobody can be all things to all people. Our product is “decisionable” information. Our Subject Matter Experts are unaffiliated, unbiased specialists in their industry with many years of experience. Brisk Consulting is simply the conduit to these experts who will help our clients develop a strategic plan along with the decision criteria necessary for a project plan. From there, we provide our clients with “decisionable” information for projects related to: Communications, Security and Technology. (Our services are so unique, we have to invent words to describe what we do!! ). All of these services come at no cost or fee to our clients.
Working closely with you.
It’s important to get input from as many departments as possible. Human resources may be planning to implement a work from home or flex time policy. Production may be planning to implement wireless tracking of machinery or other devices (IOT) either on site or remotely. Customer service might be looking to improve Customer Experience by implementing a Contact Center. Further yet, senior management may be looking to add locations in the next twelve to 24 months. Each one of these initiatives has an impact on the “four P’s”. It is important to understand the plans for the foreseeable future to develop a sound strategy. Our experienced Subject Matter Experts will help you consider various possibilities to make the best decision for your company. As always, our product is “decisionable” information which allows senior management to make the best decision at the given time.
People and Technology.
There are two things that set us apart, people and technology. We have unbiased subject matter experts in every area of digital infrastructure. These subject matter experts are at our disposal to provide invaluable knowledge and guidance.
We have unique and proprietary technology tools to help us identify the right players in the appropriate digital space specific to your company based on locations, platforms, integrations, work force specialties and features that are unique to YOU.
Every digital project requires all three of these phases. Brisk Consulting is with you during all three of these phases as an advisor, advocate, sounding board and industry insider. We help you do your job better.
Contact Us Now!
Contact us today to get setup today!